Last Updated: January 3, 2026
1. Introduction
PrivacyGuard ("we", "our", "us") provides services to help individuals ("you", "your") remove their personal information from third-party data broker websites and monitor their online privacy. We are committed to protecting your privacy and handling your data with transparency and care.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
A. Information You Provide to Us
We collect information you provide directly when you create an account, purchase a subscription, or communicate with us.
- Account Information: Name, email address, password, and payment information (processed by our secure payment processors).
- Removal Information: To perform removal requests on your behalf, we collect personal details such as your full name, date of birth, current and past addresses, phone numbers, and relative names. This data is strictly used for locating your records on data broker sites and verifying your identity for removal requests.
- Communications: Any information you choose to provide when you contact our support team.
B. Information We Collect Automatically
When you access our services, we may automatically collect certain information about your device and usage.
- Log Data: IP address, browser type, operating system, and pages visited.
- Cookies: We use essential cookies to keep you logged in and functional cookies to remember your preferences. We do not use third-party tracking pixels for advertising purposes.
3. How We Use Your Information
We use your information for the sole purpose of providing our privacy protection services.
- To Provide Services: We use your Removal Information to scan data broker websites, identify records that belong to you, and submit opt-out/removal requests on your behalf.
- To Communicate: We send you transaction receipts, privacy reports, alerts about new data breaches or found records, and security notifications.
- To Improve Our Platform: We analyze aggregated, anonymized usage data to improve our website performance and removal success rates.
Crucially: We do NOT sell, rent, or trade your personal information to third parties. Our business model is based on subscriptions, not data monetization.
4. Data Sharing and Disclosure
We only share your information in the following limited circumstances:
- Data Brokers: We submit your Removal Information to data brokers solely for the purpose of removing your data from their databases.
- Service Providers: We use trusted third-party vendors for essential operational functions like payment processing (e.g., Stripe), email delivery, and hosting. These vendors are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
5. Data Security
We employ robust security measures to protect your data. Your personal information is encrypted at rest and in transit using industry-standard protocols (AES-256). We restrict access to your personal data to only those employees who need it to perform their job functions.
6. Your Rights
Depending on your location, you may have specific rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal data through your account dashboard.
- Deletion: You can request the deletion of your PrivacyGuard account and associated data at any time. Upon deletion, we will purge your data from our systems within 30 days, retaining only what is required by law.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@privacyguard.com
Address: PrivacyGuard Inc, 123 Privacy Lane, Suite 100, San Francisco, CA 94105